How to request an article you found in a library database

  1. If we do not have access to a specific article, you should see the phrase "Full Text Finder." In most cases, this will be right under the article.

    Pictured below is an example from our Education Source database:

    Pictured below is another example, this one from Proquest's Education Database.

  2. After clicking that, you should be redirected to a page with the item information, and the heading How to get it. Click on the "My Account" link to login. If you're not already logged in, you'll be prompted to login with your Oswego username & password.

  3. After you're logged in, the page will reload. Click on the option to Request from another library.

  4. You should now see a form that contains all the necessary information about the article you're requesting. Scroll down, and click Send Request. We'll e-mail you as soon as your request is available, and you'll be able to download a PDF of the article you requested.

How to request an article you found elsewhere

Before we explain how to request an article you found elsewhere, here are a few ways you can check to see if we already have access to the article:

If you already know that we don't have access to the article you're looking for, here's how to request it:

  1. Go to the library homepage and search for your article title. You will probably get zero results, or an incorrect result like the one pictured below: 

  2. Click on the toggle next to Search Beyond Penfield Library. Your article should come up:

  3. Click on the article title or the phrase "No online access." Then, click Request from another library.

  4. The form should be filled out with information about the article - review this to make sure it looks correct, then click Submit Request.

    That's it! We'll e-mail you as soon as your request is available, and you'll be able to download a PDF of the article you requested.

Good to know

Time frame: Because all articles are shared with us electronically, you'll usually get them within a few days.

We'll email you when the item has arrived. You will have 30 days to download the PDF, and then it will be removed from our system. (Don't worry - your downloaded PDF will continue to work.)

Copyright restrictions: Our interlibrary loan department can only request 5 articles from the same journal, published in the last 5 years. This limit applies to the entire university, not just an individual. Because of this, we may be limited in how many article requests we can fulfill for you from the same journal.