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SUNY Oswego, Penfield Library
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Peer Reference Assistants Training Guide
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Peer Reference Assistants Training Guide

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Customer Service Do's and Don'tsToggle Dropdown
- Quiz
To refer, or not to refer?Toggle Dropdown
The Basics of Penfield Library:
Policies, Spaces, Site IndexToggle Dropdown
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Finding Books by Title & AuthorToggle Dropdown
- Library of Congress (LC) Call Numbers
- Quiz
Using an Article Citation to Locate the Full TextToggle Dropdown
- Handling Full-Text Linking
- Quiz
Assisting with Basic Citation QuestionsToggle Dropdown
- Quiz
Using and Recommending Databases
- Quiz
Requesting Items Through ILL
(Interlibrary Loan)Toggle Dropdown
- Quiz
Course ReservesToggle Dropdown
- Quiz
Ready Reference Collection
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Penfield Library
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Quiz: Database Searching

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Last Updated: Sep 10, 2024 4:06 PM
URL: https://libraryguides.oswego.edu/peer_ref_training
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