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Peer Reference Assistants Training Guide
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Peer Reference Assistants Training Guide

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1. Customer Service Do's and Don'tsToggle Dropdown
- Quiz
2. The Basics of Penfield Library: Policies, Spaces, Site IndexToggle Dropdown
- Quiz
3. Finding Books by Title & Author
- Library of Congress (LC) Call Numbers
- Quiz
4. Requesting Items Through ILL (Interlibrary Loan)Toggle Dropdown
- Quiz
5. Course ReservesToggle Dropdown
- Quiz
6. To refer, or not to refer?Toggle Dropdown
7. Using an Article Citation to Locate the Full TextToggle Dropdown
- Handling Full-Text Linking
- Quiz
8. Assisting with Basic Citation QuestionsToggle Dropdown
- Quiz
9. Using and Recommending DatabasesToggle Dropdown
- Quiz
10. Ready Reference Collection
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Quiz: Finding Books

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Last Updated: Sep 25, 2024 10:19 AM
URL: https://libraryguides.oswego.edu/peer_ref_training
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